Privacy Policy

We establish this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website and smartphone application (hereinafter referred to as "this Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Law, which is information about living individuals that can identify specific individuals through names, birth dates, addresses, telephone numbers, contact information and other descriptions contained in such information, as well as data relating to appearance, fingerprints, voiceprints, and health insurance card numbers that can identify specific individuals from the information alone.

Article 2 (Methods of Collecting Personal Information)

This service may ask for personal information such as name, birth date, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. when users register for use. Additionally, transaction records and payment information containing users' personal information made between users and partners may be collected from partners of this service (including information providers, advertisers, advertisement distributors, etc., hereinafter referred to as "Partners").

Article 3 (Purposes of Use of Personal Information)

The purposes for which this service collects and uses personal information are as follows:

• To provide and operate this service
• To respond to inquiries from users (including identity verification)
• To send emails about new features, updates, campaigns, etc. of services currently used by users and other services provided by this service
• To contact users as necessary for maintenance, important notices, etc.
• To identify users who violate the terms of use or attempt to use the service for fraudulent or improper purposes and refuse their use
• To allow users to view, change, delete their registration information and view their usage status
• To charge users for paid services
• Purposes incidental to the above purposes of use

Article 4 (Changes to Purposes of Use)

This service may change the purposes of use of personal information only when it is reasonably recognized that the changed purpose is related to the purpose before the change. When changes to purposes of use are made, users will be notified of the changed purposes through methods prescribed by this service or published on this website.

Article 5 (Provision of Personal Information to Third Parties)

This service will not provide personal information to third parties without prior consent from users, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Law and other laws.

• When it is necessary to transmit and share users' voice data and text data created by users to external companies for service provision
• When it is necessary to protect human life, body, or property and it is difficult to obtain the person's consent
• When it is especially necessary for improving public health or promoting the sound development of children and it is difficult to obtain the person's consent
• When it is necessary to cooperate with national institutions, local governments, or their commissioned parties in performing affairs prescribed by law, and obtaining the person's consent would hinder the performance of such affairs
• When the following matters are announced or published in advance and this service has notified the Personal Information Protection Commission
• Including provision to third parties in the purpose of use
• Items of data provided to third parties
• Means or methods of provision to third parties
• Stopping provision of personal information to third parties upon request from the person
• Methods for accepting requests from the person

Regardless of the provisions of the preceding paragraph, the following cases do not constitute third parties:

• This service uses APIs from third-party companies that provide voice recognition and AI processing functions. The use of voice data is managed by the privacy policies of those companies.
• When this service outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
• When personal information is provided due to business succession through merger or other reasons
• When personal information is jointly used with specific parties, and the person has been notified in advance or placed in an easily knowable state regarding such joint use, the items of personal information to be jointly used, the scope of joint users, the purposes of use by users, and the name or title of the person responsible for managing such personal information

Article 6 (Disclosure of Personal Information)

When requested by the person to disclose personal information, this service will disclose it to the person without delay. However, if disclosure would fall under any of the following cases, all or part of it may not be disclosed, and if a decision is made not to disclose, notification will be given without delay. A handling fee of 1,000 yen per case will be charged for disclosure of personal information.

• When there is a risk of harming the life, body, property, or other rights and interests of the person or third parties
• When there is a risk of significantly hindering the proper implementation of this service's business
• When it would violate other laws
• Regardless of the provisions of the preceding paragraph, information other than personal information such as history information and characteristic information will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

Users may request this service to correct, add, or delete (hereinafter referred to as "correction, etc.") personal information held by this service if such personal information is incorrect, through procedures prescribed by this service.

When this service receives a request from the preceding paragraph and determines that it is necessary to respond to such request, it will promptly perform correction, etc. of such personal information.

When this service performs correction, etc. based on the provisions of the preceding paragraph, or when it decides not to perform correction, etc., it will promptly notify the user of this.

Article 8 (Suspension of Use, etc. of Personal Information)

When requested by the person to suspend or delete use (hereinafter referred to as "suspension of use, etc.") for reasons that personal information is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, this service will promptly conduct necessary investigations.

Based on the results of the investigation in the preceding paragraph, if it is determined that it is necessary to respond to the request, suspension of use, etc. of such personal information will be performed promptly.

When this service performs suspension of use, etc. based on the provisions of the preceding paragraph, or when it decides not to perform suspension of use, etc., it will promptly notify the user of this.

Regardless of the preceding two paragraphs, when suspension of use, etc. requires significant costs or when it is difficult to perform suspension of use, etc., and alternative measures necessary to protect users' rights and interests can be taken, these alternative measures will be implemented.

Article 9 (Changes to Privacy Policy)

The contents of this policy may be changed without notice to users, except for matters otherwise specified in laws and other provisions of this policy.Unless otherwise specified by this service, the changed privacy policy will take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the following:

This is a general privacy policy. The specific content may vary depending on the service. Please refer to the privacy policy of each service for details.